About Us
Mission
To empower quality-conscious organizations to realize their vision and experience measurable value through the practical and innovative application of Internet technologies.
Values
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Reverence for the Client
Listen first. Understand needs and motivations. Everyone, including the client, is a vital part of our team. -
Excellence
In everything we do. -
Empowering Others
Help organizations achieve their intended goals, as well as those they never thought possible. -
Innovation
Be creative in delivering value to our clients. Anticipate change and capitalize on every opportunity that arises. -
Integrity
Remain true to our word and be faithful to what we say.
As a user experience agency, hesketh.com is forging ahead in a new era of Web site and application development services. Many firms are simply design agencies or programming shops, but our agency merges those disciplines with comprehensive online strategy and project management capabilities to help our client organizations achieve maximum influence and visibility in the communities they serve.
We begin every engagement by seeking to understand and clarify the specific organizational goals and objectives by which our clients measure success. Exploring, crafting, and measuring the user experience against those goals and objectives helps hesketh.com propel clients toward achievement and business results.
hesketh.com's skilled team of user experience consultants, information architects, interaction designers, application developers, technology consultants, project managers, and business and marketing professionals provides the balanced perspective needed to solve today’s organizational challenges. By establishing long-term partnerships with our clients, we allow them to demonstrate significant ongoing return on investment to stakeholders and governing boards who monitor the achievement of objectives. Our practice of progressive development was created with exactly that goal in mind.
Culture
Keeping true to innovation, hesketh.com approaches the work environment with creative, flexible, and revolutionary thinking. Our corporate culture inspires creativity and a bold use of technology. While individual talents add flair, team collaboration accomplishes sophisticated results. Everyone, including the client, is a vital part of our team.
At hesketh.com, one thing we all have in common is passion about what we do. We work in an environment of cooperation, respect, and trust. We further distinguish ourselves from the competition with our customer-centric approach — an unrelenting determination to be responsive and exceed expectations. This strong commitment to customer service resulted in hesketh.com receiving the 2007 First Citizens Bank Amazing Customer Service Award at the Pinnacle Business Awards Ceremony.
History
Based in Raleigh, North Carolina, hesketh.com was founded in 1995. Fueled by the expanding Internet, the consultancy soon expanded its scope and staff, resulting in a company that would help to define the industry. With a thirst for building useful and usable Web sites and applications that could free businesses from the constraints of geography, founders Heather Hesketh and Steven Champeon quickly emerged as industry leaders. While media outlets such as The New York Times, Salon.com, and Wired were recognizing them as thought leaders, hesketh.com was busy applying those ideas for the benefit of a prestigious list of commercial and non-profit clients that includes Council for Entrepreneurial Development (CED), Duke University, Geomagic, North Carolina Biotechnology Center, and Oxford University Press. In recent years, the company has developed practices and services that are specifically attuned to challenges faced by non-profits, higher education, member-based associations, and other organizations committed to socioeconomic development.
